The Recruitment Advisor website is aimed at international migrant workers and lists recruitment agencies from around twenty countries in Asia and Africa. These agencies are rated on the basis of reviews submitted by workers, as well as comments on their experience. The tool also provides information on labour laws for each country listed, lists any agreements between countries, and also provides practical advice and warnings.
Imagined and sponsored by the ITUC (International Trade Union Confederation), and supported by the ILO (International Labour Organization), this online tool aims to provide migrant workers with the best possible information in order to enable stakeholders (recruitment agencies and employers) to improve their working conditions and comply with the laws in force.
Takeover and changes
Our first task was to reimagine the user experience, both on the agency side as well as the worker side, and to optimise it for smartphones via a redesign stage. In addition to the design and development of the functional aspect of the site, an important part of the work consisted of repatriating the existing reviews and integrating their old rating model into a new, better-adapted version.
ITUC was happy to have found in WebstanZ a partner which was able to go beyond the purely technical aspects of the web tool, and especially appreciated having been able to collaborate with an agency that was able to immerse itself in its mission and vision. We are now working on creating an API to allow visitors to interact with a chatbot, thus making it easier for them to find agencies and optimising the submission of reviews and with the goal being to maximise the acquisition rate.
- Collecting reviews about the agencies listed on the site through a form;
- Searching, filtering, and sorting recruitment agencies according to the migrant worker's country of origin and destination;
- Rating recruitment agencies on the basis of the reviews collected.